International Hotel Management

International Hotel Management

QUALIFICATION

  • First Stage of Higher Education - Bachelor in the area of Services

MODEL OF GRADUATING STUDENT

Program passport

Speciality Name
International Hotel Management
Speciality Code
6B11105
Faculty
Geography and Environmental Sciences

disciplines

Business economics
  • Number of credits - 5
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of studying the discipline: to form knowledge about the economic behavior of hotel business enterprises in a competitive environment and structure. The following topics will be studied: the structure of the business environment, analysis of the processes of economic development of the industry and enterprises, elements and factors of assessing the economic situation, the structure of the information environment, methods of identifying economic relationships

Commercial law applied to hotel management
  • Number of credits - 5
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of studying the discipline: to develop the ability to understand and apply knowledge of commercial law in the field of hotel management. The following will be studied: the international and domestic regulatory framework governing relations for the implementation and organization of commercial or trade activities in the hospitality industry, as well as the concept and international principles of business ethics

Digital technologies
  • Number of credits - 5
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of the discipline is to form theoretical knowledge and skills of practical application of digital technologies in the hospitality industry, booking and reservation systems for hotel and restaurant services for effective management of hospitality enterprises. The following will be studied: reservation and reservation systems used in hospitality enterprises, issues of application software; functions of specialized software based on Sabre, Amadeus, Galileo, Worldspan, Fidelio and other distribution systems for booking and reserving customers, creating PNRs, masks

Documentary E-learning and Management experience
  • Number of credits - 5
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of studying the discipline: to form knowledge and practical skills in managing the administrative work of an enterprise and organizing electronic record keeping and document management. The following will be studied: models and functions of the administrative and managerial structure of hospitality enterprises, types and management systems, the structure and programs of document management.

Effective communication and self-image professional culture
  • Number of credits - 5
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of studying the discipline: to form advanced knowledge of communicative communication, taking into account intercultural interaction. The following topics will be studied: the specifics of communications in the field of hospitality, professional and personal qualities of a manager in the hospitality industry, general and professional ethical standards of behavior, features of intercultural and interethnic interaction.

Financial management
  • Number of credits - 6
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of studying the discipline is to form modern thinking in the field of financial resource management of an enterprise. The concepts of economics and finance, elements and systems of financial management at the enterprise, international practical experience in analyzing and implementing the financial strategy of enterprises, financing schemes and control of financial and economic activities of the enterprise will be studied.

Foreign Language
  • Number of credits - 5
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - Purpose: to form the improvement of knowledge of foreign language communicative competence. The main methods of speech skills and foreign language communication skills are considered as a basis for the development of communicative competence; implementation of acquired speech skills in the process of searching, selecting and using material in English.

Fundamentals of accounting and financial management
  • Number of credits - 5
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of studying the discipline: to develop the ability to master theoretical and practical knowledge in the organization and management of accounting and financial resources management at hospitality enterprises. The following will be studied: domestic and international accounting standards for hotel business enterprises; international chart of accounts; accounting statements and documentation; methods of financial management and financial stability of the enterprise

Information-Communication Technologies
  • Number of credits - 5
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - Рurpose: it consists in the formation of a new "digital" thinking, a critical understanding of the role and importance of modern information and communication technologies, the ability to apply information and communication technologies in various professional activities. They are being studied: the role of ICT in key sectors of society development is being studied. Architecture of computer systems. Software. Microsoft Office Internet technologies. Cloud and mobile technologies. Multimedia technologies. E-learning. Information technology in the professional field.

Introduction to cost control and Taxation
  • Number of credits - 6
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of studying the discipline: to form the ability to organize accounting and control costs and taxation at a hospitality enterprise. The following will be studied: the basic concepts and essence of taxation; the legislative framework in the field of taxation; tax accounting and tax reporting; types of costs; cost accounting system; cost control organization; modern forms of cost accounting; cost minimization, taking into account the specifics of the activities of hotel business enterprises

Introduction to Hospitality
  • Number of credits - 6
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of studying the discipline is to form the ability to have a comprehensive understanding of the hospitality industry in the world and Kazakhstan. The following will be studied: the main stages of the origin and development of hospitality, its modern structure; its role in the economy and society; the current state of the industry and trends in its development; prospects and directions of development of the hospitality industry in the world and Kazakhstan

Kazakh (Russian) Language
  • Number of credits - 5
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - Рurpose: ensuring the qualitative assimilation of the Kazakh (Russian) language as a means of social, intercultural, professional communication through the formation of communicative competencies. The following are studied: the system of phonetic, lexical, grammatical means of language, ideas about language as a cultural phenomenon and about the specifics of speech culture; language as an element of the national linguistic picture of the world; the status of the Kazakh (Russian) language in the world space.

Management fundamentals in Human Resources
  • Number of credits - 6
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of studying the discipline is to provide students with a holistic understanding of the possibilities of human potential and its role in the hospitality industry, as well as the acquisition of human resource management skills. The role of human capital as a factor of competitiveness of a modern organization, the legislative foundations of labor organization, foreign and domestic experience in personnel management will be studied.

Marketing fundamentals
  • Number of credits - 5
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of studying the discipline: to form knowledge about marketing as a fundamental concept and system of functioning of an enterprise in a market environment, as well as the use of marketing approaches and solutions in enterprise management. The following will be studied: the essence, concepts and basic concepts types of marketing; marketing environment; customer needs and consumer properties of goods and services in hospitality

Module of socio-political knowledge (Culture)
  • Number of credits - 2
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - Aim оf discipline: to develop the ability to explain and interpret subject knowledge in all fields of science, shaping of the discipline. Sociology and sociological perspectives, social structure, form of policy, organizational structure, institutions, the legal and organizational rules, content, purpose, value, policy, concept and essence of culture, semiotics of culture, psychology of personality, psychology of interpersonal communication will be studied.

Module of socio-political knowledge (Political science)
  • Number of credits - 2
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - Aim оf discipline: to develop the ability to explain and interpret subject knowledge in all fields of science, shaping of the discipline. Sociology and sociological perspectives, social structure, form of policy, organizational structure, institutions, the legal and organizational rules, content, purpose, value, policy, concept and essence of culture, semiotics of culture, psychology of personality, psychology of interpersonal communication will be studied.

Module of socio-political knowledge (Psychology)
  • Number of credits - 2
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - Aim оf discipline: to develop the ability to explain and interpret subject knowledge in all fields of science, shaping of the discipline. Sociology and sociological perspectives, social structure, form of policy, organizational structure, institutions, the legal and organizational rules, content, purpose, value, policy, concept and essence of culture, semiotics of culture, psychology of personality, psychology of interpersonal communication will be studied.

Module of socio-political knowledge (Sociology)
  • Number of credits - 2
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - Aim оf discipline: to develop the ability to explain and interpret subject knowledge in all fields of science, shaping of the discipline. Sociology and sociological perspectives, social structure, form of policy, organizational structure, institutions, the legal and organizational rules, content, purpose, value, policy, concept and essence of culture, semiotics of culture, psychology of personality, psychology of interpersonal communication will be studied.

Nutrition and hygiene
  • Number of credits - 5
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of studying the discipline: to form a set of knowledge and skills for organizing the service process at public catering enterprises, taking into account hygienic standards and addressing consumer safety issues. The following topics will be studied: the essence of public catering and its structure; food policy and nutrition and health policy; the influence of religious and cultural beliefs on nutrition and health; methods of diet assessment; theories of education and promotion of healthy nutrition; sanitary and hygienic norms and rules of public catering

Operational Marketing
  • Number of credits - 5
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of studying the discipline: to form the ability to apply knowledge about marketing activities with a short-term planning horizon at accommodation and catering enterprises. The following will be studied: product marketing of hospitality enterprises related to distribution, short-term pricing, promotion taking into account the 4P marketing mix, focused on established markets or their segments

Philosophy
  • Number of credits - 5
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - Purpose: to form a systematic understanding of philosophy and its main problems and methods in the context of future professional activities. The main content of ontology and metaphysics is considered in the context of the historical development of philosophy; the importance of key worldview concepts in the modern world.

Physical Training
  • Number of credits - 2
  • Type of control - РК(с оценкой)
  • Description - The purpose of the discipline is the formation of social and personal competencies of students, ensuring the targeted use of the appropriate means of physical culture and sports for preservation, preparation for professional activities. As a result of studying the discipline, the graduate should know the role of physical culture in human development.

Practical experience and E-learning
  • Number of credits - 5
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of studying the discipline: to form the ability to master theoretical and practical knowledge for organizing the process of training managerial personnel and service personnel using e-learning. The following will be studied: international experience in education and training for the hospitality industry; methods and techniques of electronic education; training programs; the possibilities of artificial intelligence in the process of employee training

Professional and personal qualities of managers and employees of hospitality enterprises
  • Number of credits - 5
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of studying the discipline: to form theoretical knowledge about the required professional personal qualities of workers in the service sector to develop skills for successful work. The following will be studied: the functions and competencies of managers and service sector workers; professional quality; professionally significant personal qualities; psychological portrait of a hotel business specialist; professional requirements for hospitality workers, training specialized programs for professional and personal growth.

Second Foreign Language (A1)
  • Number of credits - 5
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - to form socially sufficient intercultural communicative competence of the basic A1 level such as: to understand and use familiar everyday expressions and simple statements, to be able to present themselves or someone, to ask and answer the same type of questions where this competence is understood as the ability and willingness to communicate in a foreign language at the intercultural level The following competences will be studied: the phonetic structure of the French language, the main phonetic phenomena of the French language, as well as methods of working with grammar (verbs of the present tense, articles..) and vocabulary necessary for oral and written communication of the basic level

Second Foreign Language (A2)
  • Number of credits - 5
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - to form socially sufficient intercultural communicative competence of elementary level A2 such as: to understand individual sentences and frequently used expressions related to areas of everyday life (shopping, work), to be able to communicate on familiar topics, to describe their inner circle, where this competence is understood as the ability and readiness for foreign language communication at the intercultural level. The following language forms and speech patterns will be studied, allowing you to correctly express thoughts in elementary French (past tense, methods of negation, possessive adjectives, expressions of time, forms of writing a business letter etc.)

Second Foreign Language (B1)
  • Number of credits - 5
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - Aim оf the discipline – to form the ability to communicate orally and in writing in a foreign language at the B1 level to solve everyday and professional tasks in their activities. Will be studied: practice of conversational foreign speech, main tenses in the grammar of the studied second foreign language, reading skills of the adapted text; skills of telling about one's life and professional activities

Second Foreign Language (C1)
  • Number of credits - 5
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - Aim оf discipline: to form the ability to use the second foreign language in all areas of its activities and in unprepared communication, as well as carry out business correspondence, write articles and essays on any given topic, using advanced grammar and stylistically colored vocabulary. Will be studied: specialized texts of different genres and styles, - professional skills of reading, writing, listening and speaking.

Sustainable development tourism and traveling (Vatel sustainable development project)
  • Number of credits - 5
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of the discipline is to develop the ability to comprehensively understand the development of tourism and travel, taking into account the full responsibility for current and future economic, social and environmental development, ensuring the interests of both tourists and the local community, without business structures and environmental protection. The essence of tourism as an important component of modern society, its role in the development of territories, positive and potentially negative factors of the influence of tourism and travel development on the environmental situation and the development of the local community will be studied, goals for sustainable development of tourism and hospitality

Wine, beer and spirits
  • Number of credits - 5
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The objective is to form the ability to organize catering for tourists and restaurant business. The following will be studied: history and current state restaurant business, problems of restaurant business, classification of catering, organization of a new restaurant, location, profile, menu, clientele, management structure, technological schemes and forms of service, organization of a bar, receptions and banquets, production activities of a restaurant, marketing and innovation.

Нistory of Kazakhstan
  • Number of credits - 5
  • Type of control - [РК1+MT+РК2+ ГЭК] (100)
  • Description - The purpose of the discipline is to give objective knowledge about the main stages in the development of the history of Kazakhstan from ancient times to the present. Expected learning outcomes: 1) demonstrate knowledge and understanding of the main stages in the development of the history of Kazakhstan; 2) to correlate the phenomena and events of the historical past with the general paradigm of the world-historical development of human society through critical analysis; 3) to possess the skills of analytical and axiological analysis in the study of historical processes and phenomena of modern Kazakhstan; 4) be able to objectively and comprehensively comprehend the immanent features of the modern Kazakh model of development; 5) Systematize and give a critical assessment of historical phenomena and processes in the history of Kazakhstan. During the study of the discipline students will learn following aspects: Ancient people and the formation of a nomadic civilization, Turkic civilization and the Great Steppe, Kazakhstan in modern times (XVIII - early XX centuries), Kazakhstan as part of the Soviet administrative-command system, Kazakhstan in the world community (1991-2022).

Data for 2021-2024 years

disciplines

Abais Teaching
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The goal of the discipline is to form in future specialists the ability to self-knowledge, the use of Abai's doctrine as the basis of spirituality and intellectuality of modern Kazakhstan, the application of their professional knowledge, understanding and abilities through the prism of humanism and education in order to strengthen the unity of the country and civil solidarity of society.The following will be studied: the concept of the teachings of Abai; sources of teaching; components of Abai's doctrine; categories of Abai's doctrine; assessment tools of the teachings of Abai; the essence and meaning of Abai’s doctrine.

Al-Farabi and Modernity
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - Aim of the discipline is to form students' ideas about the scientific and philosophical heritage of the great Turkic thinker Abu Nasr al-Farabi in developing the world and national culture. Learning outcomes: explain the main philosophical contents al-Farabi's heritage and his influence on the formation of Turkic philosophy; influence European Renaissance.

Basics of Financial Literacy
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of the discipline is to form rational financial behavior in students based on building a direct connection between understanding financial information and their practical application for making competent and informed decisions regarding personal finances and increasing their economic security, as well as the ability to critically evaluate and analyze processes related to protection their rights and interests as consumers of financial services through the use of financial instruments, including digital technologies.

Business environment and tourism economy
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of the discipline is to form knowledge and skills in determining the needs of the tourism and hospitality market, identifying supply and demand for products and services of the industry. The following methods will be studied: methods of a comprehensive assessment of the economic and political situation, legal, socio-cultural, technological, geographical environment, environmental situation, as well as the state of the information system when studying the business environment; supply and demand of the international tourism market, the development of sales of certain groups of goods, product stocks.

Ecology and Human Life Safety
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The goal of the discipline is to form a number of key competencies based on modern concepts of environmental management, implementing the principles of harmonious optimization of human interaction with nature. The following will be studied: the principles of sustainable development, conservation and reproduction of natural resources to ensure the safety of human life, methods for assessing and minimizing risks, protecting against dangers, including during travel, measures to eliminate the consequences of accidents, anthropogenic disasters, natural disasters, environmental protection and rational environmental management.

Entrepreneurship
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The aim of the discipline is the gaining of basic knowledge in the theory and practice of creating one's own business, necessary for the formation of: economic way of thinking; focus on commercially realisable industrial-innovative projects. The main conditions of internal and external environment of entrepreneurship and small and medium-sized businesses; state regulation and the role of the state for the entrepreneurial environment are considered.

Geopolitics and Negotiation
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of studying the discipline: to form the ability to understand modern geopolitical processes in the context of global globalization and integration of economies, taking into account the specifics of the hospitality and tourism industry. The following topics will be studied: geopolitical contexts and concepts, their importance for the hospitality and tourism industry; modern processes of globalization and the formation of multinational corporations in hospitality; franchising and consortia in the hospitality industry; international hotel chains and their features; experience in negotiating when creating hotel consortia and networks

Hospitality sales technologies and social media
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of studying the discipline is to form the ability to organize channels for the promotion and sale of a hotel product. The following topics will be studied: the specifics of the hotel product; sales channels; basic principles of doing business on the Internet; trends in the development of modern e-commerce; designing a website as a place of sale in e-commerce; the role of social networks in the promotion of a hotel product; problems of commodity, marketing, pricing policy; forms of settlements and payments, including e-commerce tools

Legal Bases of Corruption Control
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of the discipline is to form a responsible attitude and the ability to demonstrate in practice the application of the principles and norms of anti-corruption legislation in order to prevent corruption offenses, to form intolerance towards corruption, an anti-corruption culture in everyday life and at the workplace, civil liability. The following will be studied: anti-corruption legislation, the system and activities of anti-corruption subjects, causes and conditions conducive to corruption, anti-corruption policy, international experience in combating corruption.

Organization of management in hotel and restaurant complexes
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of studying the discipline: to develop skills in the organization of management and management at hospitality enterprises. The following will be studied: organizational features of the functioning of hotels and restaurants, the structure of interaction between services and departments, technological processes and their interrelation, structural management schemes, innovative technologies in the management of hospitality enterprises

Professional community management and multicultural management
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of studying the discipline: to form the human resource management abilities of a hospitality enterprise, taking into account the peculiarities of multicultural interaction. The following will be studied: interrelated and interdependent subsystems for the creation, use and development of human resources of an enterprise based on multicultural communication and interaction; a competent approach to recruiting and evaluating personnel; effective models and mechanisms for planning personnel needs, managing their motivation in the hotel business.

Professional Excel
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of studying the discipline: to form theoretical knowledge and practical skills that allow you to use the exclusive functions of the MS Excel software application in organizing work processes. The following will be explored: advanced Excel functions such as INDEX, MATCH, ARRAY, INDIRECT, FORECAST, FREQUENCY; Power Query application capabilities; data processing, analytics and visual presentation tools

Scientific Research Methods
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - Рurpose: to form a methodological and scientific culture, a system of knowledge, skills and abilities in the organization and conduct of scientific research. General scientific research methods are studied, including methods of searching, processing, systematization, analysis, synthesis, generalization and argumentation of scientific information to obtain the objective content of scientific knowledge.

Second Foreign Language (B2)
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - to form ability to understand the main content of specific or abstract topics in a complex text, including a technical discussion on their specialty, communicate spontaneously and naturally with a native speaker, express themselves clearly and express an opinion on an urgent issue and explain the advantages and disadvantages of various opportunities. The following will be studied: language forms and speech patterns that allow you to express thoughts correctly, vocabulary and grammar of the continuing level of the French language.

Second foreign language for specific purposes
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - to form the ability to speak the language fluently on the following topics: organization of service at hotel and restaurant enterprises, all stages of the technological cycle of guest service, technology and organization of catering services in hotel complexes, to possess a lexical stock and grammatical structures for conducting a dialogue without prior preparation on any topics and to argue their own statements. The following methods will be studied: methods for improving linguistic knowledge, skills, and abilities in accordance with international levels of stratification of language competencies, modern technologies for preparing for international DELF/DALF exams

Strategic Marketing
  • Type of control - [RK1+MT+RK2+Exam] (100)
  • Description - The purpose of studying the discipline: to form a set of knowledge and skills among students about strategic marketing as a tool for achieving the goals and objectives of sustainable development of the enterprise. The following will be studied: the basic principles, ideas, methods and tools underlying the organization of the strategic activities of the hospitality enterprise, as well as basic instrumental scenarios and strategies for the development of the enterprise

Data for 2021-2024 years

INTERNSHIPS

Professional (educational)
  • Type of control - Защита практики
  • Description - The purpose of the practice is to form the ability to apply in the field in practice their knowledge and skills formed during the development of the discipline "Geodesy", as close as possible to the production conditions of land management. As a result of the internship the student will be able to: 1. use surveying tools; 2. make verification of theodolites, levels, total stations and their installation in the working position; 3. lay theodolite course; 4. make leveling; 5. perform total station survey; 6. to produce laboratory processing of field measurements; 7. make a plan, longitudinal and transverse profiles and other necessary drawings. The practice of geodesy refers to a cycle of training practices. During the practice, the following types of geodetic works will be done: verification of theodolites, levels, total stations and their installation in the working position: centering, horizonting; measurements by theodolite, level, total station; laying of the traverse along the boundary of land use and checking the admissibility of measurement errors; in excess of measurement errors, repeated measurements are made; leveling and checking the admissibility of measurement errors; surveying and manufacturing plan.

Professional (Pre-Diploma) Internship
  • Type of control - Защита практики
  • Description - The objective of the internship is an informational and analytical activity of students, aimed to preparing a thesis. The following will be implemented in internship: the collection and synthesis of materials for the thesis; analysis of the provided services quality, pricing/assortment policy, personnel management system; an economic analysis of the study object for a certain period, the results of the analysis of the enterprise�s activities and the development of proposals for its improvement will be summarized.

Professional (Training) Practice
  • Type of control - Защита практики
  • Description - The purpose of the practical training is to form the student's ability to apply theoretical knowledge in practice, make decisions and perform actions in strict accordance with the rules and job descriptions. Be able to present, summarize, express your opinion on a problem related to the specialty; conduct a conversation, give qualified opinions and advice on the specialty. Evaluate the facts and phenomena of professional activity from an ethical point of view.

Data for 2021-2024 years